VoidPendingPmts

Determines how ACEweb records pending registration/payment records:

• 0=Registration records are active. Payment records are active with AW-PENDING entered in the Pay Note field.
• 1=Registration records are active with AW-PENDING: entered in the Registration Note field. Payment records are voided with AW-PENDING entered in the Pay Note field.
• 2*=Recommended. Registration records are canceled with AW-PENDING: entered in the Registration Note field. Payment records are voided with AW-PENDING entered in the Pay Note field.
• 3*=Registration records are deleted (VFP)/revoked (SQL) with AW-PENDING: entered in the Registration Note field. Payment records are voided and deleted with AW-PENDING entered in the Pay Note field.

Notes:

• *If set to 2 or 3, Course and Workshop Enrollment Counts will not be updated until ACEweb gets confirmation (from your payment gateway) that the charge was successful. This may cause a course/workshop to be overbooked in certain circumstances.
• You will also want to review your FailOption INI setting.
• Some redirect pay services also require that you enter a value in the DefaultPayType INI setting. Check with your ACEware technician to find out if yours does.
• With options 2 and 3, the user can try the enrollment again, even if they log off and try at a later time. ACEweb will recycle the registration record if it was canceled or deleted/revoked. For a canceled registration to be recycled by ACEweb, the registration record's Updated By value must be WWWEB. If the registration was edited by a staff member (Update By value will now be the staff members' user name), ACEweb will not recycle the record.

SQL Database Users

If you use option #3, records will be marked as Revoked instead of deleted. You can find revoked payments with the Pay Grabber tool by checking the Payments Flagged as Revoked box.

Checking for AW-PENDING Payments

Regardless of what setting you use, customers using remote payment services are advised to periodically check for AW-PENDING records (you can use the Pay Grabber tool to check for pending payments).