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Name Records Not Showing on Reports ​

There are a few reasons why a Name record is not showing on a report even though it should.

If your Name record is not showing on some reports such as a Name Roster, then it may have a broken Firm link. To fix this, you must reset the firm:

  1. Open the Name record.
  2. Click into the Firm field.
  3. Tab out of the Firm field.
  4. If the Firm is not found, the Search window will come up for you to select a Firm.
  5. Save the Name record.

Another reason names may not be displayed on a report is that the Print Repeated Values option has been turned Off on the Name field's Print When properties. To turn this on:

  1. Open the report in modify mode.
  2. Double-click on the name field to open the Report Expression window.
  3. Click the Print When button.
  4. On the Print When window, select Yes in the Print Repeated Values section.
  5. Click the OK button to close the Print When window.
  6. Click the OK button to close the Report Expression window.
  7. Save the changes to the report.

If these fixes do not resolve your problem, please contact your ACEware Systems technician for help.