Users Don't See Record Updates Made by Other Users

Some users report that they are not seeing record updates made by other users (e.g. a new registration for a person, a payment made) until the user signs out of Student Manager then back in again. This can happen for customer who use a hosted system and access the system via Remote Desktop.

To resolve the issue, edit the config.fpw file in the Student Manager folder, using a text editor such as Notepad, and set the tmpfiles setting to use the user's temp folder:

%USERPROFILE%\AppData\Local\Temp

For more information, contact your ACEware technician.